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FAQs
Find answers to common questions about Gemz services.
Gemz offers three tiers: Starter, Collector, and Elite with Bidding limits are $250, $10,000 and no Limit
Open an auction, enter your amount, and confirm. We may place a temporary authorization on your payment method to verify funds.
Orders typically ship within 3–5 business days after payment confirmation. You'll receive tracking once dispatched.
You'll get an email and in-app notification. Complete payment within the stated time window to finalize your order.
Yes, browsing is free. A membership is only required to place bids beyond the Starter threshold.